Subprocessors
Last Updated: July 16, 2024
About BetterPic
BetterPic is a digital service operated and managed by Betterpic OÜ ("BetterPic"). For the purposes of this Policy, references to "BetterPic" shall pertain to the digital service provided by Betterpic OÜ. All matters related to BetterPic, including this Subprocessors Policy, are governed by the laws of Estonia.
Introduction
BetterPic engages certain subprocessors to assist in the provision of our services as outlined in the Master Subscription and Professional Services Agreement (MSA). This policy provides information about the subprocessors we use and our process for engaging them.
Definition of Subprocessor
A subprocessor is a third-party data processor engaged by BetterPic. This includes entities within the BetterPic group that may have access to or process Customer Content containing personal information.
Due Diligence & Contractual Safeguards
BetterPic conducts due diligence on the security, privacy, and confidentiality practices of proposed subprocessors that may have access to or process Customer Content. We enter into Data Protection Agreements with each subprocessor.
This policy is not a binding agreement and does not confer any additional rights or remedies to Customers. It serves to illustrate BetterPic's engagement process for subprocessors and provides a list of third-party subprocessors and content delivery networks used by BetterPic as of the date of this policy.
Customers wishing to enter into our Data Processing Agreement (DPA) may email us at legal@betterpic.io.
Process to Engage New Subprocessors
BetterPic provides notice of updates to its list of subprocessors through this policy. We commit to regularly updating this list to keep Customers informed of the scope of subprocessing associated with our Services.
Categories of Subprocessors
1. Infrastructure and Hosting
These subprocessors provide cloud computing, data center hosting, and website hosting services.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Amazon Web Services | Cloud Computing/Data Center Hosting | EU/US |
| Microsoft Azure | Cloud Computing/Data Center Hosting | EU/US |
| Google Cloud Platform | Cloud Computing/Data Center Hosting | EU/US |
| Vercel Inc. | Website Hosting | EU/US |
| Neon.Tech | Database Services | EU |
| Supabase | Database and Backend Services | EU |
| Astria | GPU-Accelerated Cloud Computing | US |
| DreamLook | GPU-Accelerated Cloud Computing | US |
| OpenAI | AI Services | US |
| Runpod.io | GPU-Accelerated Cloud Computing | EU/US |
2. Analytics and User Experience
These subprocessors help us understand user behavior and improve our services.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Vercel | Analytics | US/EU |
| Google LLC | Analytics | US |
| Microsoft | Analytics | US |
| Mixpanel | Analytics | US |
| Hotjar, Ltd | UX analytics | US |
| Sentry | Error tracking | US |
3. Payment Processing and Financial Services
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Stripe, Inc. | Payment processing | US |
| PayPal | Payment processing | US |
| Xolo | Accounting services | EU |
4. Marketing and Customer Relationship Management
These subprocessors assist with marketing automation, customer support, and relationship management.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Customer.io | Marketing Automation and CRM | EU |
| HubSpot | Marketing Automation and CRM | US |
| HelpScout | Customer support | US |
| Hunter | Email finding and verification | US |
| EmbedSocial | Reviews management and hosting | US |
5. Development and Operations
These subprocessors support our development and operational processes.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| GitHub | Code repository | US |
| Slack | Communication | US |
| Notion | Documentation | US |
| Asana | Project management | US |
| Zapier | Automation | US |
| Make | Automation | US |
| Figma | Design collaboration | US |
| NuxtStudio | Content management system | US |
| Clourflare Turnstile | Captcha service | US |
6. Advertising and Marketing
These subprocessors assist with our advertising and marketing efforts.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| TikTok Marketplace | Influencer marketing | US/EU/Asia |
| TikTok Ads | Social media advertising | US/EU/Asia |
| Google Ads | Search engine advertising | US |
| Social media marketing | US | |
| Social media marketing | US | |
| Social media marketing | US | |
| There Is An AI For That | AI tool directory | US |
| Sourceforge | Software distribution | US |
7. Affiliate and Rewards Programs
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Rewardful | Referral program | US |
8. Content Delivery Networks (CDNs)
BetterPic uses CDNs to enhance security and optimize content delivery.
| CDN Provider | Services Using CDN | Description of CDN Services | CDN Location |
|---|---|---|---|
| Cloudflare, Inc. | All BetterPic Services | Public website content served to website visitors may be stored with Cloudflare, Inc., and transmitted by Cloudflare, Inc., to website visitors, to expedite transmission. | Global |
| Amazon Web Services EMEA SARL | All BetterPic Services | Public website content served to website visitors may be stored with AWS, and transmitted by AWS, to website visitors, to expedite transmission. | Global |
Updates and Notifications
We will update this policy periodically to reflect changes in our subprocessors. You are encouraged to check this page regularly for updates.
Contact Information
For any questions or concerns regarding this Subprocessors Policy, please contact us at legal@betterpic.io.
By using BetterPic's services, you acknowledge and agree to the use of these subprocessors as described in this policy. This policy is subject to change and will be updated as necessary to reflect our current practices.
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